Support

Remote and On-Site Technical Support

Whether you own a small business or work from home, computer downtime is something you cannot afford. When orders aren't being processed and emails aren't being answered, you're losing money and customers. CadraTechies are an Auckland-based network of experienced computer and IT experts who will get you back up and running quickly, and at a cost you can afford.

Our Microsoft Certified Professionals are able to perform a variety of services including:

PC Installation and Upgrades

Installation of a new Windows PC including software updates, setup of user accounts, software applications and peripherals. Installation of peripherals includes internet access and printer.

Setup your Broadband and/or Wi-Fi connection

Configure your system to connect with a high speed broadband and/or Wi-Fi router and access the internet.

Install and configure a printer

Install a new or replace an existing printer on a PC, customer must have the appropriate cables.

Upgrade or Replace existing RAM

Install or exchange RAM memory in a standard desktop or laptop computer.

Add a Hard Drive to your PC or laptop

Installation of a new hard drive including OEM software, formatting and partitioning. Hardware not included.

Custom Onsite Service

The CadraTechie will perform the required services as outlined in your work order description.

Onsite Consultation

We will send a CadraTechie to your location who will review your specific needs and suggest the best solution.